We’ve compiled a list of answers to the most common questions our property management team receives. You’re likely to find yours below.

Click on About Our Living Communities if you’re a prospective or existing tenant interested in our apartment communities, application requirements, lease terms, policy on pets and more.

Click on About Our Management Services if you’re a prospective or existing client interested in our services to owners, management fees, insurance coverage, rent collections and more.

Do your offices allow walk-ins visits?

Because of Covid19, our leasing offices are currently closed to the public. However, we will gladly schedule Zoom calls by appointment. If you are unable to download an application, then you may visit the leasing office to receive a “contact less” paper application.

How much is the application fee?

We charge a non-refundable application fee of $85 per adult. Applicants may pay online via PayPal: appfee@tpmcmiami.net and email their application. Or pay in person by money order or cashiers check.

What are the requirements to lease an apartment?

All applicants are subject to income verification, credit and criminal background check and check of rental history. Please contact the individual property for more details.

How long are your lease terms?

Our lease terms are all for one year.

What if I need to break my lease?

Life happens; we understand. We include an early termination clause in our leases for just this purpose. For details on our early termination clause, please refer to your lease or speak with the Leasing Office for clarification.

How much notice do you require to end my lease?

We require a 60-day notice of non-renewal.

Do you allow sub-leasing?

No, sub-leasing is not allowed in our communities.

Do you allow guarantors (co-signers)?

Guarantors (co-signers) are permitted, provided they meet all qualifications. Please contact your management office for more information on guarantors.

Can I pay rent online?

Yes, the Resident Portal on our homepage is designed to make rental payments efficient and easy.

When is rent due and what is the penalty for late payment?

Rent due dates vary per property. Please refer to your individual property for details. All properties currently charge a $100.00 fee. Fees are subject to change.

Do you require renter’s insurance?

No, renters’ insurance is not required for residency in our community. It is, however, strongly recommended as it covers damages or loss of personal property (such as clothing, furniture, and electronics) in the event of a fire, flood, hurricane, theft and other forms of natural disasters.

Am I responsible for any repairs?

Our dependable maintenance staff completes all community repairs. Residents may submit maintenance requests through the Resident Portal on our homepage, or by calling the Emergency Maintenance Hotlines at the top of this page. However, you are responsible for damages.

What if something goes wrong after hours?

For your convenience and peace of mind each apartment community has a 24-hour Emergency Maintenance Hotline. You may contact them at the Emergency Maintenance Hotlines at the top of this page.

Do you allow smoking?

Currently, Tuscany Cove is our only Smoke Free Community. Smoking is not allowed in any of the common areas, and there is no smoking permitted within 50 feet of the building. Please speak with the Management office for details.

Are pets allowed?

Our Edison and Garden Walk Apartments are not pet-friendly at this time. However Emotional Support animals are allowed, subject to Management approval, per Federal Fair Housing Guidelines.

Tuscany Cove, however, welcomes pets! There is a one-pet maximum per apartment, and we require all pets to be domesticated and non-aggressive. All pets must also be registered and up to date on shots, flea control and vaccinations. Please request an application from the management office.

What types of properties does TPMC manage?

We manage multifamily rental properties consisting of at least 50 or more contiguous units.

What demographic areas do you serve?

We currently serve Miami-Dade and Broward counties; however, we do plan to expand our services to other parts of the state in the very near future.

How much is the monthly management fee?

Monthly management fees typically range from 7% to 9% of gross collections.

What services are included in the monthly management fee?

TPMC will

  • Be the sole point of contact for your tenants.
  • Collect all rental income including issuing 3-Day Notices and processing evictions when necessary. Note: TPMC does not accept cash payments. All rental payments must be made via personal check, money order, electronic transfer or by any other non-cash method that the owner requests.
  • Maintain accurate accounting records to include preparing monthly income and expense statements through year-end.
  • Ensure that the property is properly maintained to achieve maximum curb appeal.
  • Provide 24/7 service to handle emergency repairs.

Will you pay my property’s monthly bills?

Yes, we will pay your mortgage, taxes, insurance, utilities, maintenance expenses, etc.

Who holds the Operating and Security Deposit Accounts?

TPMC holds both the Operating and Security Deposits in separate bank accounts in trust for the property.

Are you insured?

Yes. TPMC is fully bonded and carries General Liability Insurance, Professional Liability Insurance and Worker’s Compensation.

When do you service notices for nonpayment of rent, and who handles evictions?

TPMC has very effective rent collections methods. If the rent is not received by the 4th day of the month, we will issue a 3-Day Notice to Pay or Surrender Possession of the unit. If the tenant(s) fails to comply within the 3-Day Notice, their file will be sent to eviction the next business day following the expiration of the Notice. The evictions are handled by highly experienced eviction attorneys.

Do you also manage Affordable Properties? If so, do you also provide Compliance Services?

Yes. We manage Low Income Housing Tax Credit (LIHTC) properties. Compliance reviews and re-certifications are additional.

How many units do you currently manage?

TPMC currently manages over 700 rental units.

Have a pressing question you don’t see here? Contact the management office at your community of choice. For your convenience, we’ve listed opening hours, office numbers and our emergency hotlines (residents) ahead of the list.

Community

Office Opening Hours

Office Number

Emergency Hotline

Edison Towers 9am to 6pm (305) 759-2752 (866) 977-0467
Edison Terraces 9am to 6pm (305) 759-2752 (866) 977-0531
Edison Place 9am to 6pm (305) 759-2752 (866) 977-0432
Garden Walk Apartments 8:30am to 5pm (305) 232-3430 (866) 861-1729
Tuscany Cove 10am to 6pm (305) 889-9912 (844) 980-0964